Data Protection

Ed44 Privacy Policy — Your information is completely safe with us

Your privacy is our top priority at ed44. On this page, we explain what data is collected, how it is used, and the steps we take to keep your information secure.

Last Updated: January 2026 Language: English GDPR Compliant
SSL Encryption
We Don't Sell Your Data
Secure Storage
KYC Secured
International Standards
Privacy Policy Highlights
How Your Data Is Kept Secure

Ed44 takes every piece of your information seriously. The following six core principles form the foundation of our Privacy Policy.

Encrypted Data Storage

Your personal data is stored using AES-256 encryption. No third party can access this information. Data stored on ed44's servers is fully secure.

Sale of Data Prohibited

Ed44 never sells your personal data to third parties. Your name, phone number, email, or financial information is never shared with any advertiser or data broker.

Transparent Data Collection

We only collect what is necessary, and we are always transparent about why each piece of information is being collected. ed44 never gathers data beyond what is required.

Cookie Controls

Cookies used on the ed44 website are solely for improving service quality. You can manage your cookie preferences at any time through your browser settings.

KYC Data Protection

Documents submitted for identity verification (NID, passport, etc.) are stored with the highest level of security. Any additional copies are deleted once verification is complete.

Regular Security Audits

Ed44's security systems are regularly audited by independent third-party auditors. Any vulnerabilities identified are addressed immediately.

Summary: The ed44 Privacy Policy details how your personal information is collected, used, and protected. We respect your privacy and are committed to keeping your data fully secure.

01 Scope & Applicability

Ed44 (hereinafter referred to as "we" or "the Platform") is an internationally licensed online gaming platform. This Privacy Policy ("Policy") outlines our commitment and practices regarding the management of personal information of users of the ed44 website and its associated services.

This Privacy Policy applies to the ed44 website, mobile application, and any associated digital services. By using ed44, you are deemed to have consented to the data collection and usage practices described in this Policy.

We comply with GDPR (General Data Protection Regulation) and international data protection standards. Protecting your privacy is not just a legal obligation — it is an ethical responsibility. ed44 believes that every user's personal data belongs to them.

02 What Information We Collect

Ed44 only collects information necessary to provide its services. We collect two types of data — information you provide directly and information collected automatically.

Information provided directly (at registration):

  • Full legal name and date of birth
  • Email Address and Mobile Number
  • Current & Permanent Address
  • National ID or passport number (for KYC verification)
  • Payment method details (bKash/Nagad number, etc.)

Automatically collected information:

  • IP Address and Device Information
  • Browser Type & Operating System
  • Login Time & Session Information
  • Gaming History & Transaction Records
  • Browsing data (page visits, clicks, etc.)

Our Commitment: ed44 never collects additional information without your consent. We only take what you provide — nothing beyond that.

03 Purpose of Data Collection

Ed44 uses collected data solely for specific, legitimate purposes. Your information is never used for any unauthorized or unrelated purpose.

Primary purposes for using your information:

  • Account Management: To enable registration, login, and account security
  • Identity Verification (KYC): To verify age and identity and maintain platform security
  • Payment Processing: To process deposits and withdrawals and to prevent fraud
  • Customer Support: To resolve your complaints or queries
  • Technical Improvements: To improve service quality and user experience
  • Legal Compliance: To meet applicable legal and regulatory requirements
  • Fraud Prevention: To detect and prevent suspicious activity
  • Personalized Experience: To provide offers and bonuses tailored to your preferences

04 Data Sharing Policy

Ed44 never sells your personal data or shares it with third parties for advertising purposes. However, limited information may be shared in the following circumstances:

  • Payment Providers: Transaction details shared with bKash, Nagad, and Rocket as required to process deposits and withdrawals
  • KYC Verification Service: Licensed verification providers for identity checks
  • Law Enforcement Agencies: To comply with court orders or legal obligations
  • Licensing Authority: When required for regulatory audits or investigations
  • Technology Partners: Technology providers required to operate the service (they are contractually bound to comply with our privacy policy)
Important Information

When sharing data with third parties, ed44 always follows a minimum necessary data policy. No partner is ever given access to your complete personal profile.

05 Cookies & Tracking Technologies

Ed44 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve the quality of our services.

Types of cookies used on ed44:

  • Essential Cookies: Login session protection and security verification — the site cannot function without these
  • Functional Cookies: To remember your preferred language, settings, and past activity
  • Analytics Cookies: To understand which sections of the site are most used (via Google Analytics)
  • Security Cookies: To detect fraudulent login attempts and cyberattacks

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to not function properly.

06 Data Retention Period

Ed44 does not retain your data longer than necessary. Different retention periods apply depending on the type of information:

  • Account Information: For the duration the account is active and 5 years after closure
  • Transaction Records: 7 years as required by law
  • KYC Documents: 3 years after verification (as required by law)
  • Customer Service Records: 2 years after resolution
  • Session Logs: 90 days
  • Marketing Preferences: Until you withdraw your consent

Once the designated retention period expires, data is securely deleted or anonymized so that individual identity can no longer be determined.

07 Your Rights

As an ed44 user, you have clear rights over your personal data. These rights are upheld in accordance with GDPR and international data protection laws.

Your Control
Your Rights Over Your Data
Right to Access

You have the right to know what information ed44 holds about you. You can contact our support team at any time to request a copy of your stored data.

Right to Rectification

If any of your stored information is inaccurate, you can request a correction. ed44 will ensure the update is made as quickly as possible.

Right to Erasure

After account closure, you may request deletion of any data beyond what is required by legal obligations. This request will be processed within 30 days.

Right to Object to Processing

You can object to the use of your data for specific purposes, particularly for marketing communications. Your objection takes effect immediately.

Right to Data Portability

You can request a download of your data in a portable format (CSV or JSON). This ensures you retain full control over your own data.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily suspended — for example, while its accuracy is being verified.

08 Data Security Measures

Ed44 employs industry-leading technical and organizational measures to protect your data. Our security framework is continuously updated to guard against emerging threats.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption
  • Two-Factor Authentication (2FA): An extra layer of security for your account
  • Firewall & DDoS Protection: Advanced technology to prevent cyberattacks
  • Real-Time Monitoring: Systems in place to detect suspicious activity in real time
  • Regular Penetration Testing: Audited by Third-Party Security Experts
  • Staff Security Training: Regular training programs on data handling practices
  • Access Control: Only authorized staff may access specific data

In the event of a data breach, ed44 will notify the relevant authorities within 72 hours as required by law and inform affected users as promptly as possible.

Please Note: No matter how robust ed44's security is, keeping your own password safe is equally important. Never share your login credentials with anyone.

09 Children's Privacy

Ed44 strictly prohibits use by anyone under the age of 18. We do not knowingly collect data from children or minors.

If we discover that a minor has registered an account, it will be suspended immediately and all associated data will be deleted. If you believe your child has opened an account, please contact our support team right away.

10 Privacy Policy Updates

Ed44 reserves the right to update this Privacy Policy, in part or in full, at any time. Changes may be driven by new legal requirements, the introduction of new services, or improvements to existing ones.

For significant changes, we will:

  • We will send a notification to your registered email
  • We will display a notification on the site
  • We will clearly state the date of each change along with a brief summary

Continued use of ed44 after an updated policy is published will be considered acceptance of the new terms. If you do not agree to the updated policy, you have the option to close your account.

11 Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection Team. We typically respond within 3–5 business days.

Contact Channels:

  • Email: [email protected] (Please include "Privacy Request" in the subject line for privacy-related inquiries)
  • Live Chat: Via the site's Live Chat support, available 24/7
  • Account Settings: Log in and submit a request directly from the Settings page

Our Commitment: Adhering to this Privacy Policy is both a legal and ethical obligation for ed44. Your trust is our greatest asset — and we are fully committed to protecting it.

Quick Reference
Data Collection & Use at a Glance
Data Type Purpose of Collection Retention Period Third-Party Sharing
Name & Date of Birth Identity Verification & Account 5 years after account closure KYC Service Only
Email & Phone Communication & Security 5 years after account closure No
Payment Information Transaction Processing 7 years (legal requirement) Payment Gateway
NID / Passport KYC Verification 3 years after verification KYC Service Only
IP & Device Information Security & Fraud Prevention 90 days No
Gaming History Service Improvement & Bonuses 5 years after account closure No
Cookie Data Experience Enhancement Session / 30 days In Your Control
Support Messages Troubleshooting 2 years after resolution No
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